SMBs investing in mobility to improve employee productivity, IDC survey finds – FierceMobileIT

A new survey of 155 IT professionals at SMBs, conducted by research firm IDC on behalf of Microsoft, found that improving end-user productivity is the main driver for small and medium-sized businesses investing in mobility. In addition:
  • Improving customer support or services and improving decision making were the second and third most cited drivers of mobility investment …
  • Other drivers cited by respondents include increasing collaboration among employees, lowering operating costs, improving employee satisfaction, gaining competitive advantage, expanding revenue opportunities and improving supply chain management.
  • A majority of respondents said they hope to realize cost savings and efficiencies from mobile partnerships …

FotoNotes is all over that, along with other benefits.

Read more: SMBs investing in mobility to improve employee productivity, IDC survey finds – FierceMobileIT.