FotoNotes’ mobile and cloud platform provides these features and capabilities to streamline your field service operations:

Work Order Management

  • Create, assign and manage work orders, tasks, inspections, and projects
  • Access work orders, tasks and attached documents through FotoNotes web portal or mobile application
  • Search, sort, filter work orders by custom fields, date ranges and status
  • Organize work by type or client
  • Perform Q/A, Q/C, approve, reject or reassign work
  • Generate professional reports for printing, email or online viewing

Mobile Apps

  • Native mobile app for iOS and Android
  • View all work orders on your mobile device
  • Collect data through highly configurable mobile work order and inspection forms
  • View dynamic fields that show based on answers to other questions
  • Capture data, photos, bar codes/QR codes, touch screen signatures, GPS data and date/time stamps
  • Use voice features to narrate long text or record voice notes
  • Work off-line if theres no Internet connection, data is safely stored locally and uploaded automatically when a connection is re-established

Configurable Forms and Workflow

  • Use our simple drag-and-drop web-based editor to customize templates for processes, forms, tasks, and reports
  • Define data fields, workflow and validation rules
  • Configure mobile forms and workflow to match existing business process
  • Restrict access to data, documents and fields by user role
  • Create your own unique work types and organize work order
  • Insert logo and other graphics to demonstrate your brand

Report generation and data exports

  • Generate professional work order reports that include all data and photos
  • Customize to match the reports you have today in PDF or MS-Word
  • Generate reports in batch by date ranges and other criteria
  • Export data to CSV format to view in Excel or import into other systems

User Management

  • Create and manage all user data
  • Control user access with roles and permissions
  • Track and view all user activity
  • Enforce strong passwords (optionally), Reset password, disable users

Vendor Management

  • Manage all of your vendors and vendor information
  • Rate and manage certification and compliance of vendors
  • Locate vendors by geographic proximity to work location
  • Manage and calculate service line items and costs by vendor

Mobile-Cloud Platform

  • Secure, scalable enterprise-class cloud platform
  • Automatic synchronization of data between mobile application and cloud in real-time
  • HTML5 web application can be used in any browser No software to install
  • Native applications for iOS (iPhones and iPads) and Android phones and tablets
  • No hardware or software to maintain on-site lowering total cost of ownership (TCO)
  • Supports import and export

Integration Platform

  • Integrate and extend existing systems to the FotoNotes mobile application
  • Standard and secure REST API pull or push data to FotoNotes mobile application
  • Complete documentation and developer support